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Scheduled Work Orders Guide

Access, create and manage scheduled work orders


Scheduled work orders are work orders that have a determined frequency or period of accomplishment (e.g: periodic maintenance, audits, inspections). They are triggered according to a previously configured date or frequency.

1. Find scheduled work orders
2. Create scheduled work orders
3. Configure the work order schedule
4. Customize Report
5. Preview work orders
6. Convert into paper form

1. Find a Schedule Work Order

To find a scheduled work order, go to the main menu and select the option "Work Orders". Then click on "Scheduled".

The work orders will appear organized in folders.

Note: You can search for a specific folder or work order by clicking on the magnifying glass icon or filter your search by clicking on the "Filter" button.

Then, you just need to open the folder in which the work order you want is located.


2. Create a Schedule Work Order

To create a new scheduled work order, go to the menu and click on the “Work Order” tab, then select the “Scheduled” option.

Work orders can only be created inside folders, so you need to locate and open the folder where you want to create the work order. If you don't have any folders yet, you need to create one. To do this, simply click on the "New Folder" icon in the top right-hand corner.

A window will appear here you can add a name to your new folder. Then, press the "Save" button.

After creating the new folder, it will appear on the folders page. Open it, and once inside the folder, click on the “Create” button to create a scheduled work order.

In the new window, choose the work order name, the template that will be used, and the assignees. All this information is mandatory.

Note: To be able to create a work order, you need to have created a template previously. If you haven't created a template yet, find out how to do it here.

3. Configure the Work Order Schedule

To add a schedule to the work order, just click on the " + " icon. 

To add a schedule to the work order, go to the "Schedule Settings" section and fill in the following fields: 

  • Site or element to which this issue will be related
  • Initial date and time of the first execution
  • Execution frequency which will be counted from the starting date
  • Due date

Note: You can also allow the work order to be submitted after the due date. To do this, simply click on the "Allow to be submitted after due date" option.

If you need to schedule each task within the work order individually, simply enable the "Schedule tasks" option. This will add a future extra step to the schedule work order creation procedure where you can define the individual schedules for each task.

It is also possible to configure some advanced process settings, which may or may not be active, by clicking on the "Advanced Settings" button.

The configurable settings available are:


  • Task requirements
  • GPS recognition
  • Active/Not active
  • Responsible for approving the process
  • Ask for description when starting issue

When you have finished setting up all the configurations, press "Next".

When you move on to the next step, you going to have a preview of the tasks that will be part of the work order.

By selecting the “Work order header” option, you will have access to more work order settings:


  • Work order ID - Switch the work order ID in order to define a session ID.
  • Estimated duration - Define an estimated duration for the work order
  • Required reading - Make it required to read the work order description before starting it.

If you want to further personalise your work order you can assign different people or teams to specific tasks. Simply select a task or multiple tasks and define the assignee and site or element for those specific tasks. 

If you previously selected the option to schedule tasks individually, click "Next"

In the schedule tasks table, the frequency you previously specified for the entire work order will appear by default. 

Example: If you previously set the frequency of the work order to be weekly, that frequency "Weekly" will appear in the table. 

But if you want the tasks to have a different execution frequency, just click on the "Add frequency" button

A new menu will open where you can give this custom scheduling a title and set a repetition frequency, or even define the days and hours of the week you want it to repeat.

Once you have created your custom schedule, you can then go task by task and check which schedule you want it to be associated with.

In case you want to delete or edit any of the frequencies, just click on the 3-dots icon in each frequency column.

4. Customize Report

When you have finished scheduling your tasks click on "Next" to move on to the next step, i.e. customizing the work order report.

In the report window you can design the report that will be generated once the work order has been executed. You can customize it in two ways:

  • Edit layout
  • Code your own

4.1. Layout Editing

By selecting the "Edit Layout" option, you can easily edit the report styleand choose which content you want to show in the report.

4.1.1. Style

Within the style option, you can change the design of several components, such as:

  • Logo shown in the report header
  • Font size and spacing between sections of the content
  • Media thumbnail size
All changes can be seen in the report preview window on the right side of the page.

4.1.2. Content

By clicking in the "Content" tab you will be able to decide which content is shown in the final PDF report. All you have to do is activate or deactivate the content categories by clicking on the button.

All changes can be seen in the report preview window on the right side of the page.

4.2. Code Editing

If you want more freedom of customization, you can choose the “Code your own” option, to add a custom code design to your report. To do this, simply click on the “Code your own” option.

Then start typing in your code. All changes can be seen in the report preview window on the right side of the page.

If you already have any saved or pre-defined code, you can also import it. Just click on the “Import code” button and select the file with the code.
When you have finished customising the work order report click on the "Save" button in the bottom right corner and the scheduled work order will be created. 

5. Preview Work Order

You can easily preview all work order information and details containing for example: work order ID, description, assigned elements, workflow type, assigned personnel, labels, and more. 

Open your on-demand work orders and click on the work order name.

A side menu will appear on the right side of your screen containing all the information about the work order.

To preview your work order in detail, click on the "Work order preview" button at the bottom of the window.

You will be redirected to a preview of the work order where you will be able to see all the tasks and instructions inside.

6. Convert into Paper Form

It is also possible to export work orders in PDF to be printed, allowing execution on paper when, for any reason, there is no possibility of accessing the work order digitally.

There are two ways to convert and export your work order into a paper form:

  • During the work order creation
  • Within the work order (only available for pending work orders)

6.1. During the work order creation

While creating and configuring the work order click on the "Paper Form"tab.

A new window will open with a PDF preview of your work order.

In addition you can also choose to customize your paper form design using code. To do this, simply click on the “Code your own” option.

To download the form, simply hover your mouse over the document preview and the icon to download the file will appear. 

6.2. Within the Work Order

Another way to download the work order paper form is from within the work order itself once it has already been created (as long as it is pending).

To do this, simply click on the three dots icon in the top right- corner and then choose the “Download paper form” option.

The file will then automatically be downloaded to your device.




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